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September 3, 2019 5:01 PM

What circumstances might prevent a SoCoAlert message from being delivered to me?

  • If your contact information has changed and you have not registered your new information.
  • If you only have a landline phone at your residence, the power is out and you do not have or did not register an alternate phone number.
  • If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
  • If you have a privacy manager on your phone and you did not register an alternate phone number.