FAQs Archive

September 4, 2019 4:19 PM

How will I know the difference between WEA and a regular text message? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:19 PM March 28, 2020 4:02 PM

How will I know the difference between WEA and a regular text message?

WEA messages include a special tone and vibration, both repeated twice.

September 4, 2019 4:19 PM

What does a WEA message look like? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:19 PM March 28, 2020 4:08 PM

What does a WEA message look like?

WEA will look like a text message. The WEA message will show the type and time of the alert, any action you should take, and the agency issuing the alert.…

September 4, 2019 4:18 PM

What should I do when I receive a WEA message? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:18 PM September 4, 2019 4:18 PM

What should I do when I receive a WEA message?

Follow any action advised by the message. Seek more details from local media or authorities.

September 4, 2019 4:17 PM

What types of WEA alerts will I receive? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:17 PM March 28, 2020 4:12 PM

What types of WEA alerts will I receive?

Extreme weather, and other threatening emergencies in your area, AMBER Alerts, & Presidential Alerts during a national emergency.

September 4, 2019 4:17 PM

Do I need to sign up for WEA? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:17 PM September 4, 2019 4:17 PM

Do I need to sign up for WEA?

No. You don’t need an app or to subscribe to a service.

September 4, 2019 4:16 PM

What are WEA messages? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:16 PM September 4, 2019 4:16 PM

What are WEA messages?

Wireless Emergency Alerts (WEA) are public safety emergency messages sent by authorized government authorities regarding threats to public safety from situations such as extreme weather or a threatening emergencies. The…

September 4, 2019 4:16 PM

Why are Wireless Emergency Alerts (WEA) important to me? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:16 PM September 4, 2019 4:16 PM

Why are Wireless Emergency Alerts (WEA) important to me?

Alerts can help keep you safe during an emergency. With WEA, warnings can be sent to your mobile device when you may be in harm’s way, without the need to…

September 3, 2019 5:01 PM

What circumstances might prevent a SoCoAlert message from being delivered to me? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 3, 2019 5:01 PM September 3, 2019 5:01 PM

What circumstances might prevent a SoCoAlert message from being delivered to me?

If your contact information has changed and you have not registered your new information. If you only have a landline phone at your residence, the power is out and you…

September 3, 2019 5:00 PM

I have a business located in Sonoma County. Can I arrange to have SoCoAlert contact my business? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 3, 2019 5:00 PM September 3, 2019 5:00 PM

I have a business located in Sonoma County. Can I arrange to have SoCoAlert contact my business?

Yes. When registering be sure to select the “This address is a business” option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants…

September 3, 2019 5:00 PM

What happens if the line is busy? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 3, 2019 5:00 PM September 3, 2019 5:00 PM