What circumstances might prevent a SoCoAlert message from being delivered to me?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
If your contact information has changed and you have not registered your new information. If you only have a landline phone at your residence, the power is out and you…
I have a business located in Sonoma County. Can I arrange to have SoCoAlert contact my business?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Yes. When registering be sure to select the “This address is a business” option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants…
What happens if the line is busy?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Will SoCoAlert leave a message?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
I have a cordless phone that does not work when the power goes out. How will the system be able to contact me?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Keep a corded telephone to use during power failures, and be sure to turn the ringer on. This will not work if your phone service is provided by voiceover IP…
What should I do if I receive a SoCoAlert message?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Is my personal information protected?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
SoCoAlert is a service of Emergency Communications Network, which takes security and privacy concerns seriously. They will not sell, trade, lease, or loan any data to third parties. Your information…
Can I have multiple contact options for my address?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Yes. You can, and should, include home, text, mobile phone, work phone, and email. The SoCoAlert sign-up page allows you to indicate both primary and alternate phone numbers. Have all…
Does SoCoAlert already have my phone number or do I need to sign up to receive SoCoAlert notifications?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
No resident should assume their information is in the system. Visit SoCoAlert.com to register online. If you prefer to register by phone, all (866) 939-0911 and speak to a communications…
When will SoCoAlert be used?https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg150150Sonoma County Emergency and Preparedness InformationSonoma County Emergency and Preparedness Information//socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png
Any message regarding dangerous conditions or immediate threat to personal safety or property will be sent using SoCoAlert. These may include evacuation notifications, shelter-in-place, boil water advisories, tsunami warnings, and…