Emergency Alert - User Guide Archives - Sonoma County Emergency and Preparedness Information

September 4, 2019 4:43 PM

There is a major fire in Lake County, but I didn’t get an alert. Why? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:43 PM September 4, 2019 4:43 PM

There is a major fire in Lake County, but I didn’t get an alert. Why?

You will receive alerts if there is a threat to your life or property. We may issue advisories on Nixle of a non-emergency nature.

September 4, 2019 4:42 PM

I am hard of hearing. How will I get notified? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:42 PM September 4, 2019 4:42 PM

I am hard of hearing. How will I get notified?

Sign up at SoCoAlert.com. SoCoAlert can send messages via Telecommunications Device for the Deaf. If you are hard of hearing, or have any disability that makes notification more difficult, please…

September 4, 2019 4:40 PM

Which is the best method for receiving alerts? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:40 PM September 4, 2019 4:40 PM

Which is the best method for receiving alerts?

All methods have advantages and disadvantages. County emergency officials recommend using all systems for the best chance of receiving an alert.

September 4, 2019 4:19 PM

Will I receive a WEA message if I’m visiting an area where I don’t live, or outside the area where my phone is registered? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:19 PM March 28, 2020 4:13 PM

Will I receive a WEA message if I’m visiting an area where I don’t live, or outside the area where my phone is registered?

Yes, if you have a WEA-capable phone and your wireless carrier participates in the program. (More than 100 carriers, including all the largest carriers, do.)

September 4, 2019 4:19 PM

How will I know the difference between WEA and a regular text message? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:19 PM March 28, 2020 4:02 PM

How will I know the difference between WEA and a regular text message?

WEA messages include a special tone and vibration, both repeated twice.

September 4, 2019 4:19 PM

What does a WEA message look like? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:19 PM March 28, 2020 4:08 PM

What does a WEA message look like?

WEA will look like a text message. The WEA message will show the type and time of the alert, any action you should take, and the agency issuing the alert.…

September 4, 2019 4:17 PM

What types of WEA alerts will I receive? https://socoemergency.org/wp-content/themes/blade/images/empty/thumbnail.jpg 150 150 Sonoma County Emergency and Preparedness Information Sonoma County Emergency and Preparedness Information //socoemergency.org/wp-content/uploads/2021/06/county-seal-75x75-1.png September 4, 2019 4:17 PM March 28, 2020 4:12 PM