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About SoCoAlert Notifications for Emergencies

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Local Alerts for Local Emergencies

Any message regarding the safety, property or welfare of the residents of Sonoma County, California, will be disseminated using the SoCoAlert system. These may include evacuation notifications, shelter-in-place orders, boil water advisories, tsunami warnings, and flood warnings.

Did you miss a SoCoAlert?

Register to Receive SoCoAlerts

Please take a moment to sign up for SoCoAlert by creating a managed account.  This will allow you to be notified by Sonoma County first responders in the event of emergency situations.

A managed account will allow you to save and modify your existing notification settings and contact information.

Like all jurisdictions using CodeRED services, you may customize the types of notifications you receive and add an additional addresses for the CodeRED system to monitor.

  • Get local alerts when you need them
  • SoCoAlert keeps your information safe and secure
  • Your first responders will keep you informed of action you need to take
  • Free app for apple and android devices to alert you wherever you are
  • You choose your contact method: home, cell, work, email, text or all of them
  • SoCoAlert will never send you non-emergency messages

Sign up today »

Log in to check your information »

Note: In the SoCo Alert window, scroll all the way up to the top and see the login link in the extreme upper right.

Need help?

Frequently Asked Questions

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What circumstances might prevent a SoCoAlert message from being delivered to me?

  • If your contact information has changed and you have not registered your new information.
  • If you only have a landline phone at your residence, the power is out and you do not have or did not register an alternate phone number.
  • If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
  • If you have a privacy manager on your phone and you did not register an alternate phone number.
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I have a business located in Sonoma County. Can I arrange to have SoCoAlert contact my business?

Yes. When registering be sure to select the “This address is a business” option. Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the call will not be belivered. Businesses should register their main number and establish a procedure for distributing the SoCoAlert message to their workforce.

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What happens if the line is busy?

In most circumstances, SoCoAlert will try two more times to connect.

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Will SoCoAlert leave a message?

Yes.

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I have a cordless phone that does not work when the power goes out. How will the system be able to contact me?

Keep a corded telephone to use during power failures, and be sure to turn the ringer on. This will not work if your phone service is provided by voiceover IP (VOIP). Mobile phones will still receive messages if the network is working.

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What should I do if I receive a SoCoAlert message?

Listen carefully to the entire message. Follow the instructions given. You will have the option to repeat the message by pressing any key.

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Is my personal information protected?

SoCoAlert is a service of Emergency Communications Network, which takes security and privacy concerns seriously. They will not sell, trade, lease, or loan any data to third parties. Your information will only be accessed then Sonoma County first responders are making authorized emergency notifications utilizing SoCoAlert. We suggest that you program both numbers in your contacts as “SoCoAlert.”

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Can I have multiple contact options for my address?

Yes. You can, and should, include home, text, mobile phone, work phone, and email. The SoCoAlert sign-up page allows you to indicate both primary and alternate phone numbers. Have all of your family members sign-up, too.

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Does SoCoAlert already have my phone number or do I need to sign up to receive SoCoAlert notifications?

No resident should assume their information is in the system. Visit SoCoAlert.com to register online. If you prefer to register by phone, all (866) 939-0911 and speak to a communications specialist to complete your registration.

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When will SoCoAlert be used?

Any message regarding dangerous conditions or immediate threat to personal safety or property will be sent using SoCoAlert. These may include evacuation notifications, shelter-in-place, boil water advisories, tsunami warnings, and flood warnings.

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What is SoCoAlert and why is it important to me?

SoCoAlert is a free emergency notification service that provides Sonoma County first responders the ability to notify residents and businesses by telephone, mobile phone, text message, email, and social media regarding time-sensitive, geographically specific emergency notifications.

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Opting-out of SoCoAlerts

If you wish to opt-out of SoCoAlert emergency notifications, please complete and submit the Opt-Out Request form.

Download the SoCoAlert Opt-out Request form »

 

About SoCoAlert

SoCoAlert notifications issued by the County of Sonoma are powered by CodeRed, a service provided by Onsolve.