Need Help? Need Answers?
If you are currently experiencing an actual emergency, please dial 9-1-1.
When a Disaster or other Emergency Strikes
Call 2-1-1 for non-emergency questions and resources, or text the keywords “SOCO DISASTER” to 898211 for updates on evacuation areas, shelter locations, power shutoffs, mental health resources and other disaster information.
Whether a fire, flood, earthquake, or other emergency, 2-1-1 Sonoma provides a central source of information where people can turn to receive or give help.
Information available from 2-1-1 during and following a Disaster or other Emergency:
- Location of emergency shelters
- Road closures
- Animal evacuation sites
- Where to find food and water
- How to access government or nonprofit resources
- How to volunteer to help
- How to make a donation
- How to find a lost family member or friends
Outside Bay Area
If you are calling from outside the Bay Area and need to reach 2-1-1 in Sonoma County, please call 800-325-9604.
Agencies can help 2-1-1 during a time of Disaster or other Emergency by letting us know of any emergency-related services they offer, and by keeping us informed as changes occur.