Two sites established as part of a partnership between California and OptumServe
Following Governor Gavin Newsom’s recent announcement to add more than 80 community coronavirus (COVID-19) testing sites across the State, Sonoma County will launch two new testing sites in Santa Rosa and Petaluma, that will be open to all residents regardless of whether they have coronavirus symptoms or not. The testing sites will open on Tuesday, May 5, 2020, and are provided through a State partnership with OptumServe, a leading health services innovation company.
Appointments are available on weekdays, and can be made at https://lhi.care/covidtesting. Residents without internet access can call 1 (888) 634-1123. Specific test locations and hours will be provided when making an appointment. Tests are free to the public. If individuals have insurance, their insurance providers will be billed. If individuals do not have insurance, they can still get a test. Please note there is not a drive thru option for these tests and participants will need to get out of their car to get a test.
These new testing sites are a separate operation from the County drive-thru testing at the Sonoma County Public Health Laboratory, which is currently only for health care workers. Health care workers should still call (707) 565-4667 to make an appointment with the County’s drive thru testing efforts.
To determine where to locate new testing sites, the State looked at both rural and urban areas where Californians would have to travel between 30 and 60 minutes to reach an existing testing site or hospital. This information, along with an evaluation of where underserved populations live based on median incomes and known disparities, to give as many residents as possible access to testing regardless of socioeconomic status.
At maximum capacity, OptumServe will be able to support up to 80 testing sites at one time throughout the state, increasing total testing capacity by more than 10,500 tests per day. These sites enables the County to increase testing by more than 260 tests per day.
Find latest updates regarding the coronavirus emergency, local resources, and other helpful information at SoCoEmergency.org. Community members may also call 2-1-1 or text their zip code to 898-211 in order to text with a 2-1-1 operator.
Frequently Asked Questions
List of FAQs
Yes. Community-wide testing is a critical step toward re-opening the County and allows us to identify and increase our understanding of COVID-19 community spread. This includes collecting a broad sample of results, including data from those who do not have symptoms, as we know upwards of 40% of people who test positive experience no symptoms (asymptomatic), but can still spread the disease.
The two new testing sites are in Santa Rosa and Petaluma. When you book your appointment, you will be provided with the location.
Yes, these tests are open to all residents, including undocumented community members, regardless of symptoms.
Anyone can be tested at a testing site. Uninsured and undocumented individuals may use the testing site, and their tests will be paid for by the state. OptumServe will generate a unique identification number for undocumented individuals or anyone who does not have a driver license.
These tests are funded by the State of California and administered by health services contractor, OptumServe.
OptumServe will send you the results of your test. If the test is positive, you will receive information about how to access medical care. In addition, your information will be shared with Sonoma County Public Health for tracking and potential contact tracing.
The website appointment system is not currently available in other languages. Individuals who speak a language other than English may call 1(888) 634-1123 to be connected with interpreters to assist in setting up an appointment.
No. Tests are free to the public. If individuals have insurance, their insurance providers will be billed. Patients will not receive a bill for any testing services.
Uninsured individuals may also use the community test site, and their tests will be covered by the state.
No. Individuals with coronavirus-like symptoms should still contact their medical providers to seek treatment and testing. Medical providers continue to offer testing to symptomatic patients.
In addition, these new testing sites are a separate operation from the County drive-thru testing at the Sonoma County Public Health Laboratory, available for high risk and vulnerable populations. Currently drive thru tests with the Public Health Lab are only for health care workers. Health care workers should still call (707) 565-4667 to make an appointment with the County’s drive thru testing efforts.
These new sites enable the County to increase testing by more than 260 tests per day. This will help us meet our goal of providing 600-800 tests per day.
Yes, OptumServe sites will be able to support patients from adjacent counties.